Privacy Policy

Last updated: 02 April 2026

This Privacy Policy describes how RelayGuard („we“, „us“, or „our“) collects, uses, and protects information when you use the IEC 61850 Browser app (the „App“) and related services.

  1. Who we are

RelayGurad
Am Schwanefeld 14, 42551 Velbert Germany
Email: info@relayguard.de
Website: relayguard.de

  1. Scope

This Privacy Policy applies to the IEC 61850 Browser mobile application, our website, and related services.

  1. Intended audience

The App is intended for professional users in the field of electrical power automation, protection, control, commissioning, maintenance, and IEC 61850 engineering. The App is not intended for children.

  1. Information we collect

We may collect the following categories of information:

a) Information you provide directly

  • Contact information, if you contact us for support
  • Account or subscription-related information, if applicable

b) Subscription and purchase information
If you purchase a subscription, payments are processed by Apple through the App Store. We do not receive your full payment card details. We may receive limited information such as:

  • subscription status
  • product identifier
  • transaction-related status information

c) Device and app information
We may process limited technical information necessary for the operation of the App, such as:

  • device type
  • operating system version
  • app version
  • diagnostic or crash information
  • language and region settings

d) User content and technical project data
The App may process files, configuration data, engineering data, or communication data that you intentionally open, import, create, analyze, or export within the App, including IEC 61850-related project files and related engineering data.

e) Network and communication data
When you use the App to connect to external equipment, IEDs, relays, or other devices, the App processes connection-related and protocol-related information required to provide its functionality.

  1. How we use information

We use information only as necessary to:

  • provide and operate the App
  • enable subscription functionality
  • verify entitlement to premium features
  • improve app stability, reliability, and security
  • respond to support requests
  • comply with legal obligations
  • diagnose technical problems

6. Legal basis for processing

    Where applicable under laws such as the GDPR, we process personal data on the basis of:

    • performance of a contract
    • legitimate interests in operating, securing, and improving the App
    • compliance with legal obligations
    • your consent, where required

    7. File content and engineering data

      Files and engineering data processed in the App are generally handled locally on your device unless you explicitly share them, export them, or submit them to us for support purposes.

      We do not claim ownership of your files or engineering data.

      1. Data sharing

      We do not sell your personal data.

      We may share information only in the following cases:

      • with Apple for App Store billing and subscription handling
      • with service providers who support app functionality, analytics, diagnostics, or customer support, if applicable
      • when required by law or legal process
      • to protect our rights, users, systems, or the public

      9. Data retention

        We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including legal, accounting, security, and support purposes.

        1. Security

        We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, or alteration. However, no system can be guaranteed to be 100% secure.

        1. International transfers

        If data is processed outside your country of residence, we take reasonable steps to ensure appropriate safeguards are in place as required by applicable law.

        1. Your rights

        Depending on your location, you may have rights such as:

        • access to your personal data
        • correction of inaccurate data
        • deletion of data
        • restriction of processing
        • objection to processing
        • data portability
        • withdrawal of consent, where processing is based on consent

        To exercise your rights, contact us at:
        info@relayguard.de

        1. Third-party services

        The App may rely on Apple services and other third-party services for subscriptions, app distribution, diagnostics, or support. Their processing of data is governed by their own privacy policies.

        1. Children’s privacy

        The App is not intended for children under the age of 13, or a higher minimum age where required by local law. We do not knowingly collect personal data from children.

        1. Changes to this Privacy Policy

        We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised „Last updated“ date.

        1. Contact

        If you have any questions about this Privacy Policy, please contact:

        RelayGuard
        Email: info@relayguard.de
        Website: relayguard.de